WHAT WE ARE LOOKING FOR:Are you looking for a long term position with opportunities to grow and learn within a holistic medical practice? Do you enjoy speaking to people and making a difference in their lives? Do you want a consistent work week with weekends and holidays off?If you answered yes then this job might be for you!WHO WE ARE:Orlando Acupuncture has grown for over 20 years here in Winter Park, and we specialize in chronic and complex cases.We believe in our mission to help our patients improve their health by delivering the very best of Acupuncture and Chinese Medicine since 2001. We are seeking a professional, positive, and team-oriented individual to join our family as a Front Desk Coordinator.WHAT YOUR DAY WILL LOOK LIKE:The Front Desk facilitates patient flow by performing functions designed to efficiently and effectively schedule, receive, and check out patients in a fast-paced acupuncture practice. We are seeking an individual to fill a permanent, part-time (or full time for the right candidate) front office position. Primary duties include answering phones, making/rescheduling appointments, speaking with prospective patients, collecting payments, greeting patients and more. Must be organized, multi-task oriented, energetic and possess a positive, professional friendly attitude. No medical experience is needed, but sales experience is a plus.MINIMUM QUALIFICATIONS:Have a positive, upbeat personality with lots of energyBe a high school graduate or equivalentHave good time managementHave excellent communication skills
Basic computer competence is required
Essential Job Duties:-Warm Patient Greetings: Welcome patients with a friendly and warm demeanor, creating a welcoming atmosphere for everyone who visits our facility.-Appointment Scheduling: Schedule patient appointments according to the specific medical parameters outlined in each personalized treatment plan.-Systematic Record Keeping: Accurately enter appointments into the patient management system and make adjustments as necessary to accommodate changes.-Communication with Doctors: Maintain open lines of communication with patients and doctors to provide updates on patient statuses and any relevant information.-Financial Transactions: Collect payments from patients and ensure accurate recording of all transactions.-Statistical Tracking: Keep track of front office statistics and present them at weekly staff meetings, contributing to the overall improvement of office efficiency.Other Duties:-Issue Resolution: Address patient concerns by effectively communicating information and directing concerns for appropriate resolution.-Basic Therapies and Patient Interaction: Perform basic therapies as trained, engage in patient interactions, and contribute to the overall patient care experience.-Prospective Patient Calls: Complete prospective patient phone calls to provide information, answer queries, and assist with the onboarding process.-Adaptable Responsibilities: Undertake other duties and responsibilities as assigned. Show off your strengths, and you will be given opportunities for growth in areas where you excel.Why Join Us:Opportunity to be a vital part of a dedicated healthcare team helping people transform their lives and regain their health.Flexible schedule with weekends and holidays OFF & Competitive compensationTraining with growth and development opportunitiesPositive and collaborative work environmentIf you're a highly motivated and caring person with excellent time management and customer service skills, and you're looking for a fulfilling position in a dynamic healthcare setting, we invite you to apply for the Front Office Coordinator role here at Orlando Acupuncture. Join us in making a difference in the lives of our patients! Apply now and be a key contributor to our commitment to exceptional healthcare.*IN ORDER TO APPLY - Please Attach a personalized cover letter with compensation requirements.
Job Types: Full-time, Part-time
Pay: $18.00 - $22.00 per hour
Expected hours: 25 - 35 per week
Benefits:
Schedule:
Application Question(s):
Work Location: In person
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