The Medical Receptionist serves as the first point of contact for patients and visitors in a busy Queens healthcare setting. This role supports front-desk operations by greeting patients, confirming appointments, collecting and updating basic demographic information, and helping maintain an organized patient flow throughout the day. Typical duties include answering multi-line phone calls, directing messages appropriately, verifying insurance details when requested, preparing visit materials, and keeping reception and waiting areas tidy and professional. The position also involves accurate data entry, handling routine scheduling changes, and coordinating closely with clinical staff to support efficient daily operations. Qualified candidates usually have prior reception or customer service experience, strong communication skills, and comfort using computer systems for scheduling and records management. Attention to detail, discretion, and a calm, courteous manner are important in a medical environment. The work is generally performed at a front desk and may involve sitting for extended periods, occasional standing, and regular use of office equipment. This is a full-time position with a schedule that may vary based on office needs.
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